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远程医疗服务

纽约医院 offers 远程医疗服务 through walk-in care and through primary care with our 供应商. 这两种选择都将为您提供安全的, 在线远程医疗访问, 所以你会得到治疗, consulted and advised while remaining in the comfort of your own home.

远程医疗通过上门护理

纽约医院 Virtual 护理 is a convenient online care service for common conditions. Staffed by the same walk-in 供应商 you would see in our clinics, all certified and credentialed according to NCQA standards. The service is offered for Maine residents and is typically available from 10 a.m. 到3点.m.星期一至星期五. 通过冰球突破的网站, 在这里

在你的预约期间, your provider will review medical information regarding your concerns, 诊断, 提出建议, 根据他们的判断, 甚至开一些他们认为对你有帮助的药. If you receive a prescription, your provider will send it straight to your local pharmacy.
 
供应商 will prescribe medication applicable for your individual diagnosis. Please note that by law narcotics/opiates (such as hydrocodone, oxycodone, etc.)不能通过远程医疗访问开处方.

方便急用

You can access care in the convenience and comfort of your own home. 除了, your condition can be treated at a lower cost compared to urgent care, 医生办公室, 或者急诊室.

We now accept most health insurance plans and can bill insurance companies directly. You will receive a bill for your virtual care service like you would for any other 纽约医院 service. This bill will reflect the amount covered by your insurance and any balance remaining.   

We recommend you check with your insurance company to find out what your coverage is. Some insurances include urgent care telehealth as a covered benefit. 你可以根据自己的意愿提交收据来报销. Please feel free to call the 纽约医院 计费 Team with any questions at our toll free number: (877) 727-9691. 如果您是本地用户,请拨打: (207) 361-3669.

预约前电脑测试

We recommend always testing your computer before you connect if you are accessing from a PC or laptop, 然而, we also have a Troubleshooting guide (add link) published on the website. (Rest assured, if t在这里 are technical difficulties, our staff will work with you on a solution).

通过初级保健提供者进行远程医疗

纽约医院 Primary 护理 Provider 实践 are able to offer secure 在线远程医疗访问s so that you can be treated, consulted and advised by your provider while staying safe and comfortable at home. 从任何可以上网的设备, you can see your provider for your scheduled visit on a secure, 有密码保护的门户.

To get started, you will need to call your provider to schedule your appointment. Your provider’s Patient Service Representative will provide instructions on next steps and how to access your Telemedicine Visit at your scheduled time.

If you need help accessing Telemedicine or your Practice 病人门户, please call (207) 361-6902 冰球突破很乐意为您提供帮助.

Dr. 让在冰球突破做远程医疗

Get a firsthand account of what your virtual experience will be like!

A televisit is a virtual visit with a primary care provider or specialist at 纽约医院. The visit will take place using your computer or smartphone. You and your provider will be able to see each other through video and communicate using audio on your device.  Your provider can still order any necessary lab and radiology testing and can prescribe medications if needed.

The first step is to call and schedule it with your provider. Before beginning your Telemedicine Visit, make sure that you:

  • Have an active 病人门户 account, with username and password.
  • 留出一个安全、私密的地方
  • 通过登录你的病人门户网站来“早点到达”. 如果你不能进入传送门, you can also begin your appointment through the reminder link sent to your email.
  • 点击 “Join TeleVisit” in your patient dashboard (or email reminder).
  • Fill out any patient questionnaire, and provide requested personal information.
  • 点击 “Proceed” to check your computer’s speed and ability to 支持 a Telemedicine Visit. If your computer does not have a webcam (most do), you will need to attach one.
  • 点击“开始电视访问”进入虚拟候诊室.
  • Your physician will begin the face-to-face telemedicine visit, and disconnect when the visit ends.

点击 在这里 为智能手机一步一步的启动指南.

A Step by Step Startup guide for desktops and iPads is coming soon.

TeleVisits can be scheduled by your provider’s office staff in the same way that you would make an in-office appointment.

Your provider will be able to join the visit from their office at the practice or occasionally they may join the visit from their home office. Just like you, they are able to connect with you w在这里ver they have a video/audio connection. All of our 供应商 will have a secure HIPAA compliant connection to your health record during the TeleVisit.

Because the visit is virtual, you can be anyw在这里 with a stable internet connection! As long as you have an internet or wifi connection with video/audio on your computer or smartphone, 您将能够与您的提供商连接. You are able to connect virtually without leaving your home!

We are currently scheduling TeleVisits with your primary care or specialty 供应商 during our regular office hours.

Yes, we will bill your insurance company just as we would if you came into the office for your visit.

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